Interruptions affect both the patient and doctor. Twenty percent of patients in one study reported that interruptions had a 'bad effect' on their consultation and 40% report that the consultation 'would have been better' without the interruption [2]. Eighty four percent of Israeli primary care physicians reported that interruptions are harmful and disruptive to consultations and 92% that interruptions have a negative influence on the doctor-patient relationship [4]. Interruptions are a source of stress to doctors in the UK and Spain [5,6]. Emergency department medical and nursing staff identify interruptions as a distraction that contributes to deficiencies in management of clinically significant events [7]. Therefore a study in general practice confirming the adverse impact of interruptions on core competencies may lead to changes in the way practitioners organize their practice to enhance patient safety and satisfaction.
Lesson 4 Homework Practice The Percent Equation Answer
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